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July 16, 2018

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Transformation Defined

Welcome to the first blog post after launching our new website! We’re very excited to introduce our enhanced website with more detailed information about our services, our team members, and our approach. We will also use our website to provide performance improvement leaders and professionals with resources such as tools, tips, and methodologies to enhance existing programs or to help kick-start new programs.

As part of the website redesign, we’re launching this blog as one of the ways to share expertise, thoughts, and resources for how organizations can accelerate their transformation efforts or begin new transformation efforts.

Transformation…we use this word a lot to describe how E Squared Solutions assists our clients, and it can be confusing to understand what exactly we mean. Based on the Harvard Business Review article What Do You Really Mean by Business “Transformation”? by Scott Anthony (February 29, 2016), there are 3 fundamental kinds of transformation efforts that exist within organizations:

  • Operational – this type of transformation is focused on doing what you are currently doing, better, faster, or cheaper. The essence of the organization isn’t changing, but efforts usually result in reduced costs, improved customer satisfaction, and higher quality products and services to name a few. Does this sound familiar? Well… it should if your organization has implemented performance improvement programs such as Lean and Six Sigma.
  • Operational Model – this type of transformation is focused on doing what you currently do in a fundamentally different way. The article used Netflix as an example; they shifted from sending DVDs through the mail to streaming video content through the Web. At their core, they are still providing their customer’s entertainment, but have fundamentally changed how they provide that entertainment.
  • Strategic – this type of transformation has the highest stakes but could have the most reward. It involves changing the very essence of an organization – Apple from computers to consumer gadgets or Amazon.com from retail to cloud computing.

E Squared Solutions provides a breadth of services to complement all three of these types of transformation efforts. Here’s how:

Operational Transformation

  • Traditional or blended Lean Six Sigma training programs (Master Black Belt, Black Belt, Green Belt, Lean fundamentals, etc.)
  • Problem-solving training
  • Developing effective Sponsors/Champions
  • Performance Improvement consulting services
  • Performance Improvement coaching
  • Team facilitation workshops and consulting
  • Change Management services

Operational Model Transformation

  • Value Stream Mapping training and facilitation
  • Leadership development and coaching
  • Team facilitation workshops and consulting
  • Performance Metrics training and consulting
  • Change Management services

Strategic Transformation

  • Leadership development and coaching
  • Team facilitation workshops and consulting
  • Performance Metrics training and consulting
  • Performance Metrics training and consulting
  • Change Management services

Contact us to schedule a preliminary discussion to learn more about how we can tailor the right solutions to accelerate any of these transformation efforts!

https://hbr.org/2016/02/what-do-you-really-mean-by-business-transformation